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Quality form

For us, your opinion is not important, it’s fundamental.
We have summarized in ten simple questions all the information we’d like to receive from you, in order to know your satisfaction and how to increase it constantly.
We ask you the kindness to dedicate us few minutes of your time, and fill the form you can find below (only fields marked with * are required).
 


 

Name*

Company*

Email*

Order Number

How did you know about the product purchased?
Company website/InternetCatalogue/BrochureExhibitionSales Dept./Dealer/DistributorOther

How do you evaluate the information received about the product purchased?
1 (insufficient)2345 (excellent)

How do you evaluate the quality and the reliability of the product purchased?
1 (insufficient)2345 (excellent)

How do you evaluate the conditions of the product purchased once you have received it (for example the packaging)?
1 (insufficient)2345 (excellent)

How do you evaluate the delivery time for receiving the product purchased?
1 (insufficient)2345 (excellent)

How do you evaluate the price/quality ratio?
1 (insufficient)2345 (excellent)

How do you evaluate our customer service/our post-sales assistance?
1 (insufficient)2345 (excellent)

How do you evaluate your relationship with our company?
1 (insufficient)2345 (excellent)

Do you think to proceed with further purchases in the future?
YesNo

File (es. order, pic of the packaging)

General suggestions
What would you like to see implemented (for example new products, new materials, new treatments, new colors, new applications, higher performances, more information)?